Exit: The Secret Lab Kosmos

Quick Shipping and Professional Packaging

Due to our long-term partnership with UPS, FedEx, DHL and many other top global carriers we are able to offer a variety of shipping options. Our warehouse staff are highly trained to package your goods precisely according to the specifications we provide. Prior to shipping, your goods will be thoroughly inspected and secured. Every day we ship thousands of packages to clients from all over the world. The fact that we're determined to become the largest online retailer in the world is clear. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders containing multiple items will have a distinct processing time for each item.

We will thoroughly inspect all items before sending. Most orders are delivered within 48 hours. The delivery time will be between 3 and 7 working days.

Returns

The stock market is always changing. It's not completely managed by us since we're involved with several entities, including the factory and our storage. The actual stock levels can fluctuate at any point. You may not receive your order after the order has been made.

Our policy lasts 30 days. We are unable to replace or refund your purchase when it's been 30 days from the date of purchase.

You are able to return a product if it is unused and is in the same condition as when you first received it. It must also remain in the original packaging.